This Security Policy may also apply to services offered by Locate Load on websites hosted by third (3rd) parties. If so, express reference to this Security Policy will be made on those websites.
Locate Load understands and appreciates that you, as a Locate Load website USER, are concerned about your privacy and about the confidentiality and security of information we may gain about the USER online. Locate Load is committed to protecting our USER's privacy. This Locate Load Security Policy explains how a USER's personal information will be treated as the USER access and interact with the Locate Load website.
As the Locate Load website continues to develop and as new technology evolves, Locate Load will continue to strive to provide you with better and more customised services offering a more effective website. Locate Load encourages USER's to review the Security Policy periodically because the Security Policy may change from time to time.
Security of Information
Locate Load regularly reviews developments in security and encryption technologies. No data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Locate Load strives to protect such information, Locate Load cannot ensure or warrant the security of any information the USER transmit to us or from our online services and the USER do so at your own risk. Once we receive the USER transmission, we take reasonable steps to preserve the security of the information in our own systems.
The information that Locate Load collect's about the USER is dependent on how the USER utilise the facilities offered by the Locate Load website.
If the USER visit's an unsecured area of the Locate Load website (that is, an area where the USER is not required to log on) to read, browse or download information, our system will record the date and time of the USER's visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.
The Locate Load website offers a number of interactive facilities including tools such as journey planners, mapping location finders and distance calculators, as well as online surveys and application forms.
If you use any of the tools such as the mapping location finder we generally do not capture any personal information that the USER may enter when using these tools. An exception to this is when a tool such as a journey planner allows the USER to suspend or save the journey plan and retrieve the details at a later time. In that case the information is stored on our systems so that you may recover the information when the USER resumes the planning process. Any information stored in a suspended or saved journey planner or other similar tool will not be viewed by Locate Load.
If the USER decides to complete an online application form or online survey, the information that the USER enters into the online form or survey will only be collected by Locate Load if the USER submit's their online application or survey. If at any stage the USER cancel their application or log out prior to submitting their application or survey, the information the USER has entered up to that point will be automatically deleted.
The Locate Load website also contains links to the websites of third (3rd) party providers of goods and services ("Third Party websites"). If the USER has accessed Third (3rd) Party websites through the Locate Load website and if those third (3rd) parties collect information about the USER, Locate Load may also collect or have access to that information as part of our arrangements with those third parties.
Where the USER access a Third Party (3rd) website from the Locate Load website, cookie information, information about the USER's preferences or other information the USER has provided about themselves may, in very limited cases, be shared between Locate Load and the third (3rd) party. The USER cannot usually be identified from the information that is shared; if the USER can be identified from this information, we will seek the USER's consent before sharing such information.
Third (3rd) Party websites should contain their own Privacy Policies and those third (3rd) parties are responsible for their own privacy practices.
Collection of IP addresses
It is necessary for Locate Load to collect the USER's IP address to allow the USER to interaction with various parts of the Locate Load website. The USER's IP address is the identifier for your computer when the USERs are using the internet.
For instance, Locate Load collects and stores the USER's IP address when the USER logs into Locate Load online matching service. As part of USER security for the online load matching service, Locate Load uses this information when we attempt to detect and prevent fraudulent transactions on the Locate Load website. We store the USER's IP address for security and audit purposes. The USER's IP address will not be used by us or released to any third (3rd) party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to the USER's or Locate Load computer systems or fraudulent transactions.
Locate Load uses "cookies" as a fundamental part of our interaction with the USER's Internet browser. The purpose is to provide the USER with better and more customised service and with a more effective website.
A "cookie" is a small text file placed on the USER's computer by Locate Load web page server. A cookie can later be retrieved by Locate Load webpage servers. Cookies are frequently used on websites and the USER can choose if and how a cookie will be accepted by configuring the USER's preferences and options in your browser.
The USER may still be able to use some limited information-only pages even if the USER does not accept cookies.
- To allocate an Locate Load identification number to the USER's Internet browser (but we cannot identify the USER from this number);
- To determine if the USER has previously visited the Locate Load website;
- To identify pages the Locateload have accessed and Third (3rd) Party websites the USER has accessed; and for security purposes.
- Most of the Locate Load website operates by using this type of cookie. Accordingly, if you wish to make full use of the Locate Load website, it is required that the USER accept cookies.
- Load matching Service;
- Online applications;
- Online surveys.
- Invoicing on behalf of users
- Future new services
We will preserve the content of any e-mail that the USER send us, if we believe that we have a legal requirement to do so. The USER's e-mail message content may be monitored by Locate Load employees for security issues including where e-mail abuse is suspected; our response to the USER may be monitored for quality assurance issues.
The Use and Disclosuree of Information
Changes and Acceptance of Privacy and Security Policy